Browse through our collections and search for the items you like, then click the "Add to cart" button and then "Check out". Enter your shipping and billing information and wait for your order to arrive. It's that simple!
When you click the “CHECK OUT” button in your shopping cart you will see the information about your order in the right column (or in mobile under the "show me" dropdown menu). You'll also see a section called “Discount” that has a special field for that purpose. Enter your promo code then click the “Apply” button.If you are shopping on a mobile platform you'll see a discount field at the top, when you reach the payment section.
If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on the website. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.Our store prices are shown in your local currency for a better understanding, but the payment is made in USD when you checkout.
We are currently offering FREE shipping on all of our products EXCEPT the Free promotional items. These Free items do have shipping costs between $4 - $10 depending on where you are located, tracking numbers will be provided as usual for all products.
Due to overwhelming demand for our products, shipping within the United States usually takes 12-21 Days. For international orders, please expect 2-5 weeks for delivery.Your order begins processing as soon as it is placed, and a tracking number will be emailed to you within a few days of shipping your order.More often than not, our customers receive their orders earlier than the guided time-frame (especially for U,S and U.K customers).
Tracking IDs are usually provided within 1-3 days of placing an order & can take 3-4 days to be activated by the courier. After this, you will be able to Track Your Order using any of the following global tracking services: https://buzzfinds.com/pages/track-orderhttps://global.cainiao.com17track.netIf you do have a tracking number and are having trouble with our tracking, you can use our Alternative Tracking here: https://global.cainiao.com
Your country's local customs department may decide to hold your items at the border temporarily, sometimes without explanation.We've received reports from recent customers that the customs departments in Brazil, Germany, and Argentina may take a particularly long time to resolve these holds.We ask that you remain patient as your package completes the delivery process.
Like many great American companies, we’re currently shipping either from our facility in Asia or from our warehouse in Miami, Florida. As a result, we are able to keep our costs low and pass on savings to the customer.
Not to worry, most of our items will be left in your postbox if they are small enough. If the postal service does not have access to your postbox, it will usually be left at your local post office for you to pick up. They will also leave a note to make you aware of the package and pickup location.
We cannot be held responsible for any import charges made by your country's customs. It is advisable to check the pricing guide at your local customs department if you think you may have to pay additional fees. We are NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. The customer is responsible for filing any claims with their local post office.
We work with an automated fulfillment platform. As a result, your order begins processing almost immediately after you submit your order.
As long as you reach out to us immediately regarding changing your address, we may be able to make the change before your item is processed.Unfortunately, we are unable to change the shipping address in any other cases.
We are happy to offer refunds for non-promotional products.We are unfortunately unable to provide a refund for shipping costs on promotional products. The shipping cost is incurred by our logistics partner right when your order is placed, and there is no product price for us to refund.To receive a refund for a non-promotional product, you must return your order to the address on your package. When we have proof of returned shipment, we will issue you a refund right away.You can also review our complete return policy at the footer of this site.
Once your order is placed, we work with an automated fulfillment partner that begins packaging and preparation for shipment almost immediately.As a result, we incur the shipping cost of your order almost immediately. The shipping cost is unfortunately non-refundable. This means that we cannot cancel/refund free promotional products.However, if you are unhappy with your non-promotional product order, you can return it to us for a full refund (minus shipping costs). To receive a refund for a non-promotional product, you must return your order to the address on your package. When we have proof of returned shipment, we will issue you a refund right away.You can also review our complete return policy in the footer.
Provided that the returned non-promotional item is in perfect condition, exchanges are possible. Please drop us an email at firstname.lastname@example.org and we will sort something out for you!Please, also check out our Refund Policy in the footer.
If you have changed your mind about your order, please contact support as soon as possible. Our automated fulfillment system begins processing as soon as you order.However, we cannot guarantee we will be able to accommodate your requests if you don't email us almost immediately after purchasing.
Unfortunately, our order fulfillment process begins almost immediately after your order is placed. As a result, we are not unable to accommodate order change requests at this time.Once you receive your product, and if you are not fully satisfied, you can follow our Returns Policy to return your order.
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